Frequently Asked Questions

Can I place an order from outside of the Continental U.S.?

Yes, you may. However, our policy is that you must order for will/call or pick up, as we do not ship outside of the Continental Unites Staes of America. We also require the payment to be made by a check, that must clear before the product is submitted to the customer.

Does Your Site Require a Resale Number to order?

Yes, Cibaria Soap Supply is a wholesale website for Soap Makers to those in the trade, and we do require a Resale Number. When you sign up, the site will ask you for your Tax/VAT Number. It is referring to your resale number.

Where are you located?

We are located on the West Coast in Riverside, California.

If I have a cheaper shipping method, can I request it?

Depending on availability, we would be happy to ship items via your preferred method. Please contact us for further details.

Can I pick up my order from your facility?

Yes, you may pick up your items from our Riverside, CA facility by appointment. Please call us to confirm a date and time, and we will be more than happy to have your product ready for you to pick up.

Can these oils be used for consumption?

With the exception of Jojoba Oil, all of our products are edible. Cibaria specification sheets will contain all necessary information and nutrition facts that are required by the food industry.